Legal
This Privacy Policy explains how ParlePal collects, uses, and protects information when you use the platform.
We may collect account information such as your name, email address, login credentials, payment-related transaction references, usage activity, speaking-session history, and technical information required to operate and improve ParlePal.
We use information to provide speaking practice services, maintain your account, process purchases, track credit balances, improve product performance, monitor abuse, and communicate important service or billing updates.
Payments are processed by third-party billing providers. ParlePal does not store full payment card details on its own systems. We may store limited billing metadata such as purchase status, checkout references, and credited minutes.
When you use ParlePal, the platform may process speaking-session inputs, outputs, and related evaluation data in order to provide AI-assisted responses, performance feedback, and session history. We use this data to operate the product and improve the user experience.
We may share information with service providers that help us operate ParlePal, such as hosting, billing, analytics, and infrastructure vendors. We may also disclose information when required by law or to protect the service, users, or third parties.
We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain accurate account and transaction records.
We take reasonable steps to protect information, but no internet-based system can be guaranteed to be completely secure. You are responsible for safeguarding your own login credentials and device access.
Depending on your location, you may have rights relating to access, correction, or deletion of certain personal information. You may contact ParlePal to make a request or ask privacy-related questions.
We may update this Privacy Policy from time to time. Revised versions become effective when posted on this page.